NEWS February 2012
First part of FORUM Training of Trainers in Office Administration I performed in Bangalore
From 2 to 4 February, eight Bangalore-based trainers have participated in the first part of our FORUM Training of Trainers course in Office Administration. The training was performed in cooperation with our Indian partner organisations eMERG and WeCAN. In three full days our trainer Silke Wilhelms taught FORUM training methodology as well as best practices and content on how to train Soft Skills and Telephone Communication.
The participants were actively involved in exercises and developed and performed own short training sessions. In a concluding feedback session, they praised that their personal learning objectives were met and agreed that their own trainings will benefit from the FORUM Training of Trainers’ experience in the future.
The second part of the training will be held by Planning & Organisation trainer Jutta Overmann from 23 to 25 February. Upon completion of the course, the participating trainers will be certified as FORUM Trainers, prepared to train trainees with our Office Administration I training package.
Click here to view our brochure on FORUM Training of Trainers!

